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F.A.Q.

Free Wi-Fi

The hotel is accommodated with free Wi-Fi in all rooms.



Facilities Linden Hotel

All our rooms have a private bathroom with shower and toilet. Next to this all our rooms have free Wi-Fi, hairdryer, safe deposit box, heating, tea and coffee making facilities, bathroom amenities (hand soap/shampoo/shower gel/body lotion). To get to your room a staircase or elevator can be used.



Cancellation Policy

Free cancellation is possible up to 48 hours prior to the date of arrival. Please be aware of the fact that the arrival date starts at 0:01 hours. In case of a “late cancellation” or “no show” the amount of the first night will be charged from the provided with credit card for the reservation Moreover, this cancellation policy is hegemonic during the entire stay in our hotel.



In the case of group reservations, Please contact the hotel. We consider a reservation of 5, and more rooms as a group reservation.



Check-in time – check-out time

The check-in time is from 14:00 till 23:00 hours.



In the case of an early arrival, we advise to come to our hotel and we will do utmost to check you in as soon as possible. If this is not possible, the staff will be happy to store your luggage for you. In this manner it is possible to enjoy Amsterdam, and check-in at a later time. The receptionist at duty will inform you what time your room will be ready. In case of a late arrival after 23:00 hours, please inform us. We will make sure that someone waits for you to help you check-in.



The check-out time is from 7:30 till 11:00 hours.



Furthermore it is possible to leave your luggage at the Linden Hotel after checking out, in case you have to wait for your transport (e.g. flight, train, ship).



Breakfast

Breakfast is not included in the room price, unless a request is made upon making a reservation at the Linden Hotel. It is possible to have breakfast in our hotel. The continental breakfast is served on a daily bases from 7:30 till 10:00 o’clock in the morning. The price for the breakfast is 12,50 euro, but if you order the breakfast in advance you will get a discount.



How to get to our hotel and where to park.

Please note the information under tab “Tourist Information / Location” on the navigation bar.



Accepted credit cards and pre-authorization

The accepted credit cards in the Linden Hotel are Mastercard, Visa and American Express. The Linden Hotel makes use of the right to pre-authorize credit cards seven days before arrival, the amount of the pre-authorization is always the room rate for the first night of the stay. The amount which will be pre-authorized is not a payment. The costs of your room may to be paid at arrival to the hotel, during the stay, or at check-out. It may look like this amount is withdrawn from your credit card. However, this is not the case. The amount is ‘blocked’ by your bank, and will be made available again automatically within 10 days. For more information contact the helpdesk of your credit card company.



Smoking

Linden Hotel is a non-smoking hotel. In case you would like to smoke, please go outside. Smoking anywhere in the hotel will awarded with a 250 euro fine.